What Orders Are Qualified To Be Returned/Exchanged?
Your item may only be returned/exchanged under the following conditions (NO EXCEPTIONS):
- The item(s) must have been purchased on www.ironmanstore.com.
- The item(s) must be in their Original condition with Tags attached.
- The item(s) need to be returned within 30 days of receipt of the item.
- ROKA swimwear products including wetsuits, must be unused and in its original packaging and condition.
- You must include a copy of your original order confirmation email or packing slip.
- We CANNOT reimbursed for shipping charges. You will be provided a return label if:
- You have received the wrong item.
- The item you have received is damaged.
- If you return an item bought as part of a bundle or with a promotional discount and you do not return everything. We will reimburse you for what you do return, minus the value of the discount or freebie.
***PLEASE NOTE: All items marked as 'CLEARANCE' contain a RED slash through the original price and are deemed FINAL SALE. These items may not be returned, refunded or exchanged.
If you have any questions about whether or not we'll accept the return or exchange, please email firstname.lastname@example.org to confirm. We may require photos of any defect in order to process a return/exchange.