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Please feel free to contact our Customer Service department via email at [email protected]
We may also be reached via phone Monday thru Friday 10:00 am - 4:30 pm Eastern Standard Time at 813.868.5940
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ORDERS AND SHIPMENTS
For International shipments, the Customer is responsible for all custom duties, taxes and fees. That includes all brokerage fees charged by the delivery service.
Orders returned by the shipper due to a customer's refusal to pay duties, taxes and fees will not be refunded for shipping costs, only the items returned.
We do not provide a "Signature Required" option on shipments. Customers receive tracking information via email so they can track and receive their package. Please be sure you have entered the correct email address and check your settings so that our emails are not going to your "spam/junk" folder.
It is the responsibility of the Customer to receive their package. We are not responsible for packages left unattended and/or stolen.
All "Custom" order and "Special Order" items are neither refundable nor exchangeable, NO EXCEPTIONS. Please refer to the size chart and check for any spelling errors before submitting an Order.
Items in their Original condition with the Tags still attached must be returned within 30 days of delivery to be eligible for a return/exchange.
All items marked as 'CLEARANCE' are deemed FINAL SALE and may not be returned, refunded or exchanged. This will be cited on the merchandise page if it applies.
Other applicable terms and conditions are at http://ironmanstore.com/faq.
USE OF SITE
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by World Triathlon Corporation. World Triathlon Corporation and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if World Triathlon Corporation believes that customer conduct violates applicable law or is harmful to the interests of World Triathlon Corporation and its affiliates.
RISK OF LOSS
All items purchased from www.ironmanstore.com and World Triathlon Corporation are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
THIS SITE IS PROVIDED BY WORLD TRIATHLON CORPORATION ON AN "AS IS" BASIS. WORLD TRIATHLON CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WORLD TRIATHLON CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WORLD TRIATHLON CORPORATION WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
This site is created and controlled by World Triathlon Corporation in the State of Florida, USA. As such, the laws of the State of Florida will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.