Email: email@example.com (We will answer within (1) BUSINESS day, if not sooner.)
Phone: 813-868-5940, Monday - Friday 10am-4:30pm Eastern Standard Time
PLEASE NOTE: Our warehouse will be closed on Friday, April 18th in observation of Good Friday. There will be an additional processing day for Orders placed after 2 pm EST on Thursday, April 17th.
From the homepage you will need to login to the account you created. Once logged in you will see your order status listed. You cannot check the status of an Order if you do not have an account or if the Order was not placed while logged into an account.
For security reasons, our system must validate the Billing address you enter matches the address that is on file for the credit card or debit card account. Please double check the street address and zip code for the BILLING ADDRESS to make sure it is correct and the *same as the credit card account address. You may enter a different *Shipping address, but the *Billing address must match the address where your credit card statements are sent.
Ironmanstore.com transactions are powered by Verisign which ensures your transactions are protected.
Ironmanstore.com on Ironman.com offers merchandise for purchase. When you make a purchase through the Site, we may collect your credit card number or other payment account number, billing address (including zip code), and other information related to such purchase (collectively "Payment Information") from you.
We will use the Payment Information that you provide to bill you for your purchase and to fulfill your purchase. We may also use the Payment Information to allow us to ship or deliver tickets and/or receipts to you, respond to customer service requests, and to help prevent credit card fraud. By providing your Payment Information, you are authorizing us to give that information to third parties as necessary to confirm and fulfill your order (for example, to process your credit card or payment account number and to send you products you have ordered).
NO, WE ARE UNABLE TO MAKE ANY CHANGES/ADDITIONS TO AN ORDER ONCE IT IS SUBMITTED. Depending upon when the Order was placed, we may be able to change the shipping address or cancel the Order, but there is *NO guarantee. Please email our customer service at firstname.lastname@example.org immediately for Order cancellation or call (813) 868-5940 Monday - Friday, 10am-4:30pm Eastern Standard Time, if an Order cancellation is needed. Include your Order number and the first and last name on the Order along with your reason for cancelling.
Yes, this is currently an option, however we would encourage you to create an account so that you can:
All orders being shipped to a state where Ironman has an event will be charged state sales tax. The sales tax depends on the specific laws of the state to which the package is shipped.
Your item may only be returned/exchanged under the following conditions (NO EXCEPTIONS):
***PLEASE NOTE: All items marked as 'CLEARANCE' are deemed FINAL SALE and may not be returned, refunded or exchanged. This will be cited on the merchandise page if it applies.
World Triathlon Corporation
Attn: Merchandise Customer Service
2318 Waverly Barn Rd.
Davenport, FL 33897-8601
Shipping is automatically calculated prior to submitting your payment information. To view your shipping charges for a particular item, add that item to your shopping cart and pricing for shipment will calculate. Items ship 2-5 Business days after purchase.